Was NextAgency named in AI answers? 22 Sep 2026 record
What ChatGPT, Claude, Perplexity, Google AI Overviews and Google AI Mode answered about insurance agency management systems on 22 September 2026, and where NextAgency came up.
NextAgency was named in 22 of 150 answers when buyers asked AI about insurance agency management systems. Applied Systems, the most named vendor here, was named in 127. Its strongest question was “What is the best agency management system for a life and health benefits agency?”: 15 of 15. It was absent from “What is the best agency management system for a small independent P&C agency?”, where Applied Systems was named in 15 of 15.
22 of 150 valid answers, 14.7% (Wilson 95% interval 9.9% to 21.2%)
Observed answers on stated dates, not a ranking. This is not a judgment of product quality.
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By engine and question
Filled marks: named in at least 2 of 3 scheduled repeats. Open marks: below that threshold. Dashed marks: excluded answers leave the threshold uncertain. Counts and intervals follow for each question.
Answer capture date: 2026-09-22.
By engine
ChatGPT
3 of 30 valid answers, 10.0% (Wilson 95% interval 3.5% to 25.6%)
Claude
8 of 30 valid answers, 26.7% (Wilson 95% interval 14.2% to 44.4%)
Perplexity
5 of 30 valid answers, 16.7% (Wilson 95% interval 7.3% to 33.6%)
Google AI Overviews
3 of 30 valid answers, 10.0% (Wilson 95% interval 3.5% to 25.6%)
Google AI Mode
3 of 30 valid answers, 10.0% (Wilson 95% interval 3.5% to 25.6%)
By buyer question
Each count is over valid answers to the exact question. Excluded answers are outside that base.
What is the best agency management system for a small independent P&C agency?
0 of 15 valid answers, 0.0% (Wilson 95% interval 0.0% to 20.4%)
Question q1. Excluded answers: 0. Type: best option.
0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
Release and method
Release
2026-09, version 2026-09.1
Published
2026-09-23
Answer capture date
2026-09-22
Source capture dates
2026-09-21
Engines
ChatGPT, Claude, Perplexity, Google AI Overviews, Google AI Mode
Configuration
10 fixed target questions, 5 engines, 3 repeats. No controls were run for this category.
Method version
v1.1
Excluded answers
0 target answers excluded; exact reasons are listed. No controls were run for this category.
Commissioned engagement
No commissioned engagement is declared for this category.
Exact names and listed aliases are matched without case sensitivity at word boundaries. Plain word names require a listed qualifier nearby in the same sentence or the canonical domain among cited URLs. A vendor citation counts only when that answer also names the vendor under this rule.
Answer text for releases before 2026-09 was not retained. For release 2026-09 and later, the full answer text is kept and published in the release's Zenodo deposit and on the receipt pages, except Perplexity, where the method keeps a scored excerpt of at most 60 words and the share link.
How to cite: Broadcastwell. The Absence Index, Insurance agency management systems, version 2026-09.1. Permanent record. CC BY 4.0 with attribution to Broadcastwell.
The Absence Report
A monthly letter on who AI names when buyers ask for software. Published observations, source links and the limits of each release.