Hotel property management software · 2026-09.1

eviivo

When buyers asked AI for a Hotel property management software shortlist.

Observed naming

11 of 149 valid answers

11 of 149 valid answers, 7.4% (Wilson 95% interval 4.2% to 12.7%)

Observed answers on stated dates, not a ranking. This is not a judgment of product quality.

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Permanent link to this release · Hotel property management software category

By engine and question

Filled marks: named in at least 2 of 3 scheduled repeats. Open marks: below that threshold. Dashed marks: excluded answers leave the threshold uncertain. Counts and intervals follow for each question.

Answer capture date: 2026-09-22.

By engine

ChatGPT

0 of 30 valid answers, 0.0% (Wilson 95% interval 0.0% to 11.4%)

Claude

5 of 30 valid answers, 16.7% (Wilson 95% interval 7.3% to 33.6%)

Perplexity

5 of 30 valid answers, 16.7% (Wilson 95% interval 7.3% to 33.6%)

Google AI Overviews

1 of 29 valid answers, 3.4% (Wilson 95% interval 0.6% to 17.2%)

Google AI Mode

0 of 30 valid answers, 0.0% (Wilson 95% interval 0.0% to 11.4%)

By buyer question

Each count is over valid answers to the exact question. Excluded answers are outside that base.

What is the best hotel PMS for a small independent hotel?

1 of 15 valid answers, 6.7% (Wilson 95% interval 1.2% to 29.8%)

Question q1. Excluded answers: 0. Type: best option.

What is the best PMS for a boutique hotel?

1 of 15 valid answers, 6.7% (Wilson 95% interval 1.2% to 29.8%)

Question q2. Excluded answers: 0. Type: best option.

What is the best hotel PMS for a mid size hotel group?

0 of 15 valid answers, 0.0% (Wilson 95% interval 0.0% to 20.4%)

Question q3. Excluded answers: 0. Type: best option.

What are the best alternatives to Opera PMS?

0 of 15 valid answers, 0.0% (Wilson 95% interval 0.0% to 20.4%)

Question q4. Excluded answers: 0. Type: alternative.

What are the best alternatives to Cloudbeds?

7 of 15 valid answers, 46.7% (Wilson 95% interval 24.8% to 69.9%)

Question q5. Excluded answers: 0. Type: alternative.

What are the best alternatives to Maestro PMS?

1 of 15 valid answers, 6.7% (Wilson 95% interval 1.2% to 29.8%)

Question q6. Excluded answers: 0. Type: alternative.

Mews vs Cloudbeds, which PMS is better?

0 of 15 valid answers, 0.0% (Wilson 95% interval 0.0% to 20.4%)

Question q7. Excluded answers: 0. Type: buyer evaluation.

Maestro PMS vs RoomKeyPMS, which is better for an independent hotel?

0 of 15 valid answers, 0.0% (Wilson 95% interval 0.0% to 20.4%)

Question q8. Excluded answers: 0. Type: buyer evaluation.

What should I look for in a hotel property management system?

0 of 15 valid answers, 0.0% (Wilson 95% interval 0.0% to 20.4%)

Question q9. Excluded answers: 0. Type: buyer evaluation.

What is the best PMS for a hotel group with eight properties?

1 of 14 valid answers, 7.1% (Wilson 95% interval 1.3% to 31.5%)

Question q10. Excluded answers: 1. Type: specific workflow.

Questions with no recorded naming

What is the best hotel PMS for a mid size hotel group?

eviivo: 0 of 15 valid answers, 0.0% (Wilson 95% interval 0.0% to 20.4%)

Other checked vendors named in valid answers to this question:

Cloudbeds: 13 of 15 valid answers, 86.7% (Wilson 95% interval 62.1% to 96.3%)
Stayntouch: 12 of 15 valid answers, 80.0% (Wilson 95% interval 54.8% to 93.0%)
RMS Cloud: 7 of 15 valid answers, 46.7% (Wilson 95% interval 24.8% to 69.9%)
Hotelogix: 5 of 15 valid answers, 33.3% (Wilson 95% interval 15.2% to 58.3%)
Mews: 5 of 15 valid answers, 33.3% (Wilson 95% interval 15.2% to 58.3%)
WebRezPro: 5 of 15 valid answers, 33.3% (Wilson 95% interval 15.2% to 58.3%)
Oracle OPERA Cloud: 4 of 15 valid answers, 26.7% (Wilson 95% interval 10.9% to 52.0%)
HotelTime Solutions: 3 of 15 valid answers, 20.0% (Wilson 95% interval 7.0% to 45.2%)
Apaleo: 1 of 15 valid answers, 6.7% (Wilson 95% interval 1.2% to 29.8%)
Maestro PMS: 1 of 15 valid answers, 6.7% (Wilson 95% interval 1.2% to 29.8%)

What are the best alternatives to Opera PMS?

eviivo: 0 of 15 valid answers, 0.0% (Wilson 95% interval 0.0% to 20.4%)

Other checked vendors named in valid answers to this question:

Cloudbeds: 15 of 15 valid answers, 100.0% (Wilson 95% interval 79.6% to 100.0%)
Stayntouch: 15 of 15 valid answers, 100.0% (Wilson 95% interval 79.6% to 100.0%)
RMS Cloud: 10 of 15 valid answers, 66.7% (Wilson 95% interval 41.7% to 84.8%)
Maestro PMS: 8 of 15 valid answers, 53.3% (Wilson 95% interval 30.1% to 75.2%)
Little Hotelier: 7 of 15 valid answers, 46.7% (Wilson 95% interval 24.8% to 69.9%)
Hotelogix: 6 of 15 valid answers, 40.0% (Wilson 95% interval 19.8% to 64.3%)
roommaster: 5 of 15 valid answers, 33.3% (Wilson 95% interval 15.2% to 58.3%)
Yanolja Cloud Solution (eZee): 5 of 15 valid answers, 33.3% (Wilson 95% interval 15.2% to 58.3%)
Mews: 4 of 15 valid answers, 26.7% (Wilson 95% interval 10.9% to 52.0%)
WebRezPro: 4 of 15 valid answers, 26.7% (Wilson 95% interval 10.9% to 52.0%)
Oracle OPERA Cloud: 3 of 15 valid answers, 20.0% (Wilson 95% interval 7.0% to 45.2%)
RoomRaccoon: 3 of 15 valid answers, 20.0% (Wilson 95% interval 7.0% to 45.2%)
Apaleo: 2 of 15 valid answers, 13.3% (Wilson 95% interval 3.7% to 37.9%)
ResNexus: 1 of 15 valid answers, 6.7% (Wilson 95% interval 1.2% to 29.8%)

Mews vs Cloudbeds, which PMS is better?

eviivo: 0 of 15 valid answers, 0.0% (Wilson 95% interval 0.0% to 20.4%)

Other checked vendors named in valid answers to this question:

Cloudbeds: 15 of 15 valid answers, 100.0% (Wilson 95% interval 79.6% to 100.0%)
Mews: 15 of 15 valid answers, 100.0% (Wilson 95% interval 79.6% to 100.0%)
RMS Cloud: 3 of 15 valid answers, 20.0% (Wilson 95% interval 7.0% to 45.2%)

Maestro PMS vs RoomKeyPMS, which is better for an independent hotel?

eviivo: 0 of 15 valid answers, 0.0% (Wilson 95% interval 0.0% to 20.4%)

Other checked vendors named in valid answers to this question:

Maestro PMS: 15 of 15 valid answers, 100.0% (Wilson 95% interval 79.6% to 100.0%)
RoomKeyPMS: 15 of 15 valid answers, 100.0% (Wilson 95% interval 79.6% to 100.0%)
roommaster: 1 of 15 valid answers, 6.7% (Wilson 95% interval 1.2% to 29.8%)

What should I look for in a hotel property management system?

eviivo: 0 of 15 valid answers, 0.0% (Wilson 95% interval 0.0% to 20.4%)

Other checked vendors named in valid answers to this question:

Cloudbeds: 2 of 15 valid answers, 13.3% (Wilson 95% interval 3.7% to 37.9%)

Vendor domain citations

8 of 149 valid answers, 5.4% (Wilson 95% interval 2.7% to 10.2%)

eviivo.com

The full Hotel property management software checked set

Full checked set, sorted by observed counts, not a ranking.
Vendor	Named	Vendor domain cited
Cloudbeds	115 of 149 valid answers, 77.2% (Wilson 95% interval 69.8% to 83.2%)	38 of 149 valid answers, 25.5% (Wilson 95% interval 19.2% to 33.1%)
Stayntouch	68 of 149 valid answers, 45.6% (Wilson 95% interval 37.8% to 53.6%)	39 of 149 valid answers, 26.2% (Wilson 95% interval 19.8% to 33.8%)
Little Hotelier	51 of 149 valid answers, 34.2% (Wilson 95% interval 27.1% to 42.2%)	18 of 149 valid answers, 12.1% (Wilson 95% interval 7.8% to 18.3%)
Mews	48 of 149 valid answers, 32.2% (Wilson 95% interval 25.2% to 40.1%)	43 of 149 valid answers, 28.9% (Wilson 95% interval 22.2% to 36.6%)
Maestro PMS	43 of 149 valid answers, 28.9% (Wilson 95% interval 22.2% to 36.6%)	12 of 149 valid answers, 8.1% (Wilson 95% interval 4.7% to 13.5%)
RMS Cloud	35 of 149 valid answers, 23.5% (Wilson 95% interval 17.4% to 30.9%)	4 of 149 valid answers, 2.7% (Wilson 95% interval 1.0% to 6.7%)
Hotelogix	32 of 149 valid answers, 21.5% (Wilson 95% interval 15.6% to 28.7%)	14 of 149 valid answers, 9.4% (Wilson 95% interval 5.7% to 15.2%)
RoomRaccoon	28 of 149 valid answers, 18.8% (Wilson 95% interval 13.3% to 25.8%)	3 of 149 valid answers, 2.0% (Wilson 95% interval 0.7% to 5.8%)
Oracle OPERA Cloud	25 of 149 valid answers, 16.8% (Wilson 95% interval 11.6% to 23.6%)	15 of 149 valid answers, 10.1% (Wilson 95% interval 6.2% to 15.9%)
WebRezPro	24 of 149 valid answers, 16.1% (Wilson 95% interval 11.1% to 22.8%)	1 of 149 valid answers, 0.7% (Wilson 95% interval 0.1% to 3.7%)
roommaster	20 of 149 valid answers, 13.4% (Wilson 95% interval 8.9% to 19.8%)	19 of 149 valid answers, 12.8% (Wilson 95% interval 8.3% to 19.1%)
RoomKeyPMS	15 of 149 valid answers, 10.1% (Wilson 95% interval 6.2% to 15.9%)	8 of 149 valid answers, 5.4% (Wilson 95% interval 2.7% to 10.2%)
eviivo	11 of 149 valid answers, 7.4% (Wilson 95% interval 4.2% to 12.7%)	8 of 149 valid answers, 5.4% (Wilson 95% interval 2.7% to 10.2%)
ThinkReservations	11 of 149 valid answers, 7.4% (Wilson 95% interval 4.2% to 12.7%)	2 of 149 valid answers, 1.3% (Wilson 95% interval 0.4% to 4.8%)
Yanolja Cloud Solution (eZee)	10 of 149 valid answers, 6.7% (Wilson 95% interval 3.7% to 11.9%)	0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
Apaleo	6 of 149 valid answers, 4.0% (Wilson 95% interval 1.9% to 8.5%)	0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
HotelTime Solutions	5 of 149 valid answers, 3.4% (Wilson 95% interval 1.4% to 7.6%)	0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
innRoad	5 of 149 valid answers, 3.4% (Wilson 95% interval 1.4% to 7.6%)	3 of 149 valid answers, 2.0% (Wilson 95% interval 0.7% to 5.8%)
ResNexus	4 of 149 valid answers, 2.7% (Wilson 95% interval 1.0% to 6.7%)	0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
Aven Hospitality (SynXis)	1 of 149 valid answers, 0.7% (Wilson 95% interval 0.1% to 3.7%)	0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
Amadeus Hospitality (iHotelier)	0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)	0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
Clock PMS+	0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)	0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
Guestline	0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)	0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
Planet protel	0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)	0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
Visual Matrix	0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)	0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)

Release and method

Release: 2026-09, version 2026-09.1
Published: 2026-09-23
Answer capture date: 2026-09-22
Source capture dates: 2026-09-21
Engines: ChatGPT, Claude, Perplexity, Google AI Overviews, Google AI Mode
Configuration: 10 fixed target questions, 5 engines, 3 repeats. No controls were run for this category.
Method version: v1.1
Excluded answers: 1 target answers excluded; exact reasons are listed. No controls were run for this category.
Commissioned engagement: No commissioned engagement is declared for this category.

Exact names and listed aliases are matched without case sensitivity at word boundaries. Plain word names require a listed qualifier nearby in the same sentence or the canonical domain among cited URLs. A vendor citation counts only when that answer also names the vendor under this rule.

Verbatim answer text is retained privately with the measurement input and import audit. No answer quotations are published here.

Question q10, run-1: Google AI Overviews. no AI Overview returned for this query

Download and cite

Release JSON · Category CSV · DOI 10.5281/zenodo.22907695

How to cite: Broadcastwell. The Absence Index, Hotel property management software, version 2026-09.1. Permanent record. CC BY 4.0 with attribution to Broadcastwell.

About this page

Observed answers on stated dates, not a ranking. This is not a judgment of product quality.

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