2026-09.1 record
The system of record a franchised or independent vehicle dealership (auto, powersports, RV, marine) uses for desking and F&I, inventory, parts and service, and accounting in one platform.
Observed answers on stated dates, not a ranking. This is not a judgment of product quality.
Capture date: 2026-09-21. The Index measures observed naming, not service quality or product merit.
Commissioned engagement: no.
| Vendor | Named | Vendor domain cited |
|---|---|---|
| CDK Global | 90 of 150 valid answers, 60.0% (Wilson 95% interval 52.0% to 67.5%) | 13 of 150 valid answers, 8.7% (Wilson 95% interval 5.1% to 14.3%) |
| DealerCenter | 79 of 150 valid answers, 52.7% (Wilson 95% interval 44.7% to 60.5%) | 23 of 150 valid answers, 15.3% (Wilson 95% interval 10.4% to 22.0%) |
| Tekion | 76 of 150 valid answers, 50.7% (Wilson 95% interval 42.7% to 58.6%) | 20 of 150 valid answers, 13.3% (Wilson 95% interval 8.8% to 19.7%) |
| Dealertrack | 67 of 150 valid answers, 44.7% (Wilson 95% interval 36.9% to 52.7%) | 13 of 150 valid answers, 8.7% (Wilson 95% interval 5.1% to 14.3%) |
| Frazer | 59 of 150 valid answers, 39.3% (Wilson 95% interval 31.9% to 47.3%) | 19 of 150 valid answers, 12.7% (Wilson 95% interval 8.3% to 18.9%) |
| Reynolds and Reynolds | 57 of 150 valid answers, 38.0% (Wilson 95% interval 30.6% to 46.0%) | 10 of 150 valid answers, 6.7% (Wilson 95% interval 3.7% to 11.8%) |
| AutoManager | 31 of 150 valid answers, 20.7% (Wilson 95% interval 15.0% to 27.8%) | 11 of 150 valid answers, 7.3% (Wilson 95% interval 4.1% to 12.7%) |
| DealerSocket | 24 of 150 valid answers, 16.0% (Wilson 95% interval 11.0% to 22.7%) | 1 of 150 valid answers, 0.7% (Wilson 95% interval 0.1% to 3.7%) |
| Ideal Computer Systems | 22 of 150 valid answers, 14.7% (Wilson 95% interval 9.9% to 21.2%) | 4 of 150 valid answers, 2.7% (Wilson 95% interval 1.0% to 6.7%) |
| PBS Systems | 22 of 150 valid answers, 14.7% (Wilson 95% interval 9.9% to 21.2%) | 9 of 150 valid answers, 6.0% (Wilson 95% interval 3.2% to 11.0%) |
| Autosoft | 20 of 150 valid answers, 13.3% (Wilson 95% interval 8.8% to 19.7%) | 3 of 150 valid answers, 2.0% (Wilson 95% interval 0.7% to 5.7%) |
| DealerBuilt | 16 of 150 valid answers, 10.7% (Wilson 95% interval 6.7% to 16.6%) | 3 of 150 valid answers, 2.0% (Wilson 95% interval 0.7% to 5.7%) |
| EverLogic | 16 of 150 valid answers, 10.7% (Wilson 95% interval 6.7% to 16.6%) | 8 of 150 valid answers, 5.3% (Wilson 95% interval 2.7% to 10.2%) |
| Auto/Mate | 15 of 150 valid answers, 10.0% (Wilson 95% interval 6.2% to 15.8%) | 0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%) |
| Lightspeed DMS | 13 of 150 valid answers, 8.7% (Wilson 95% interval 5.1% to 14.3%) | 11 of 150 valid answers, 7.3% (Wilson 95% interval 4.1% to 12.7%) |
| DX1 | 12 of 150 valid answers, 8.0% (Wilson 95% interval 4.6% to 13.5%) | 10 of 150 valid answers, 6.7% (Wilson 95% interval 3.7% to 11.8%) |
| BiT Dealership Software | 7 of 150 valid answers, 4.7% (Wilson 95% interval 2.3% to 9.3%) | 4 of 150 valid answers, 2.7% (Wilson 95% interval 1.0% to 6.7%) |
| Dominion DMS | 3 of 150 valid answers, 2.0% (Wilson 95% interval 0.7% to 5.7%) | 0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%) |
| ZiiDMS | 3 of 150 valid answers, 2.0% (Wilson 95% interval 0.7% to 5.7%) | 3 of 150 valid answers, 2.0% (Wilson 95% interval 0.7% to 5.7%) |
| IDS | 1 of 150 valid answers, 0.7% (Wilson 95% interval 0.1% to 3.7%) | 0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%) |
| Motility Software | 0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%) | 0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%) |
| Quorum Information Technologies | 0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%) | 0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%) |
Exact names and listed aliases are matched without case sensitivity at word boundaries. Plain word names require a listed qualifier nearby in the same sentence or the canonical domain among cited URLs. A vendor citation counts only when that answer also names the vendor under this rule.
Verbatim answer text is retained privately with the measurement input and import audit. No answer quotations are published here.
Release JSON · Category CSV · DOI 10.5281/zenodo.22907695
How to cite: Broadcastwell. The Absence Index, Dealership management systems, version 2026-09.1. Permanent record. CC BY 4.0 with attribution to Broadcastwell.
Observed answers on stated dates, not a ranking. This is not a judgment of product quality.
This public record reports the checked set, fixed questions and stated dates. Claim a vendor page, file a dispute or ask for a re-run, or read the dispute policy and log.