Head to head · Field service management software · release 2026-09

ServiceTitan vs Housecall Pro

ServiceTitan: 102 of 150. Housecall Pro: 108 of 150. Same ten buyer questions, same five engines, same day. ServiceTitan was named and Housecall Pro was not on one question: “FieldEdge vs ServiceTitan, which one is worth the price”. All five engines named ServiceTitan at least once.

Housecall Pro is the most named checked vendor in field service management software in this release, so every other vendor in the category is compared with it.

One capture on 22 September 2026, ten fixed questions, three runs per engine. Not a ranking, and an engine can answer differently on a refresh.

The ServiceTitan record · The Housecall Pro record

Side by side

All ten buyer questions, five engines, three runs. Observed answers on stated dates, not a ranking. This is not a judgment of product quality.
MeasureServiceTitanHousecall Pro
Named102 of 150 (68.0%, Wilson 95% interval 60.2% to 74.9%)108 of 150 (72.0%, Wilson 95% interval 64.3% to 78.6%)
Own domain cited35 of 150 (23.3%, Wilson 95% interval 17.3% to 30.7%)43 of 150 (28.7%, Wilson 95% interval 22.0% to 36.4%)

By question

Counts per question, over that question's valid answers.

By engine

Each engine's count over its valid answers to all ten questions.

ServiceTitan and Housecall Pro, named per engine.
VendorChatGPTClaudePerplexityGoogle AI OverviewsGoogle AI Mode
ServiceTitan19 of 3024 of 3016 of 3019 of 3024 of 30
Housecall Pro21 of 3021 of 3021 of 3022 of 3023 of 30

Measured head to head

No question in this release asked the engines to choose between ServiceTitan and Housecall Pro; the counts above come from the ten buyer questions.

What the engines said about each

ServiceTitan is best suited to larger shops with dedicated office support, where the full depth of dispatch, pricebook, service agreements, marketing attribution, and call recording actually gets used.

Claude, . Full answer text in the deposit.

I’d start with Housecall Pro for a small, primarily residential HVAC company.

ChatGPT, . Full answer text in the deposit.

One sentence per engine at most, chosen by a fixed rule: the first full sentence naming a checked vendor, read in run order. Every answer in full: DOI 10.5281/zenodo.22907695.

What to do with this

Free 10-question check (one engine)

No email is needed; runs are limited per network and per day, and by the site's daily allowance.

Claim or correct this record

Fix one answer, $490 Answer Repair: one source-backed page or fix for one agreed buyer question, due 48 elapsed hours after recorded Ready. Agency Deadline Audit, $490 per client report. Both carry the published full-refund terms.

Choosing an agency for this? The GEO agencies compared, with sources.

Every figure comes from the published method, v1.1.

Claiming or correcting your record is free and never depends on a purchase. No payment changes any number on the Index.

Delivery lead: Priya Nair, Management Consultant.

Receipt

Release
2026-09, published
DOI
10.5281/zenodo.22907695
Method
v1.1: ChatGPT, Claude, Perplexity, Google AI Overviews and Google AI Mode; ten fixed buyer questions per category; three runs per engine
Captured
Base
150 valid answers across ten questions; 0 excluded
Licence
CC BY 4.0, attribution to Broadcastwell
Disputes
Dispute policy and log

Any named company may request one no-cost re-run at index@broadcastwell.com; both results are published.

Prepared by the Broadcastwell team.

Page owner: Vikram Patel, AI Architect. Corrections: index@broadcastwell.com

Observed answers on stated dates, not a ranking. This is not a judgment of product quality.

About this page

Observed answers on stated dates, not a ranking. This is not a judgment of product quality.

Buyer questions · What AI names instead · Head to head · Statement records · Method · Dispute policy