Free Index Brief · 2026-09.1

RoomRaccoon

Hotel property management software

28 of 149 valid answers, 18.8% (Wilson 95% interval 13.3% to 25.8%)

Observed answers on stated dates, not a ranking.

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By engine

ChatGPT
3 of 30

Claude
11 of 30

Perplexity
8 of 30

Google AI Overviews
4 of 29

Google AI Mode
2 of 30

By buyer question

Other vendors below have a higher observed count on that question. The full checked set remains on the record.

Buyer question	Named	Other vendors named
What is the best hotel PMS for a small independent hotel?	8 of 15	Cloudbeds (15 of 15); Little Hotelier (14 of 15)
What is the best PMS for a boutique hotel?	5 of 15	Cloudbeds (15 of 15); Little Hotelier (14 of 15); Stayntouch (11 of 15); see full record
What is the best hotel PMS for a mid size hotel group?	0 of 15	Cloudbeds (13 of 15); Stayntouch (12 of 15); RMS Cloud (7 of 15); see full record
What are the best alternatives to Opera PMS?	3 of 15	Cloudbeds (15 of 15); Stayntouch (15 of 15); RMS Cloud (10 of 15); see full record
What are the best alternatives to Cloudbeds?	11 of 15	Cloudbeds (15 of 15); Little Hotelier (15 of 15)
What are the best alternatives to Maestro PMS?	0 of 15	Cloudbeds (15 of 15); Maestro PMS (15 of 15); Stayntouch (14 of 15); see full record
Mews vs Cloudbeds, which PMS is better?	0 of 15	Cloudbeds (15 of 15); Mews (15 of 15); RMS Cloud (3 of 15)
Maestro PMS vs RoomKeyPMS, which is better for an independent hotel?	0 of 15	Maestro PMS (15 of 15); RoomKeyPMS (15 of 15); roommaster (1 of 15)
What should I look for in a hotel property management system?	0 of 15	Cloudbeds (2 of 15)
What is the best PMS for a hotel group with eight properties?	1 of 14	Cloudbeds (10 of 14); Stayntouch (10 of 14); Oracle OPERA Cloud (7 of 14); see full record

Vendor domain citations

3 of 149 valid answers, 2.0% (Wilson 95% interval 0.7% to 5.8%). roomraccoon.com

Release 2026-09, version 2026-09.1. DOI 10.5281/zenodo.22907695. Answer capture: 2026-09-22. Published 2026-09-23.

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