Free Index Brief · 2026-09.1
Pipedrive
CRM
97 of 150 valid answers, 64.7% (Wilson 95% interval 56.7% to 71.9%)
Observed answers on stated dates, not a ranking.
Download the one-page PDF · Dated record
By engine
ChatGPT
17 of 30
Claude
22 of 30
Perplexity
22 of 30
Google AI Overviews
18 of 30
Google AI Mode
18 of 30
By buyer question
Other vendors below have a higher observed count on that question. The full checked set remains on the record.
| Buyer question | Named | Other vendors named |
|---|---|---|
| What is the best CRM for a growing B2B sales team? | 15 of 15 | None with a higher observed count |
| Which CRM is best for managing a complex sales pipeline? | 11 of 15 | HubSpot CRM (15 of 15); Salesforce Sales Cloud (15 of 15) |
| What are the top CRM tools for a mid-market company? | 10 of 15 | HubSpot CRM (15 of 15); Microsoft Dynamics 365 (15 of 15); Salesforce Sales Cloud (15 of 15); see full record |
| What are good alternatives to a traditional CRM? | 7 of 15 | None with a higher observed count |
| Which CRM options work well for a small sales team that is scaling? | 14 of 15 | Zoho CRM (15 of 15) |
| What CRM should a revenue team consider when replacing spreadsheets? | 15 of 15 | None with a higher observed count |
| How do the main CRM platforms compare for reporting and forecasting? | 13 of 15 | HubSpot CRM (15 of 15); Salesforce Sales Cloud (15 of 15); Zoho CRM (15 of 15) |
| Which CRM approach is better for a team with multiple sales motions? | 9 of 15 | Salesforce Sales Cloud (13 of 15); HubSpot CRM (11 of 15) |
| What should a buyer evaluate in a CRM? | 0 of 15 | Salesforce Sales Cloud (3 of 15) |
| How can a sales team use a CRM to improve handoffs and follow-up? | 3 of 15 | HubSpot CRM (9 of 15); Salesforce Sales Cloud (9 of 15) |
Vendor domain citations
29 of 150 valid answers, 19.3% (Wilson 95% interval 13.8% to 26.4%). pipedrive.com, support.pipedrive.com
Release 2026-09, version 2026-09.1. DOI 10.5281/zenodo.22907695. Answer capture: 2026-09-22. Published 2026-09-23.