Free Index Brief · 2026-09.1

Little Hotelier

Hotel property management software

51 of 149 valid answers, 34.2% (Wilson 95% interval 27.1% to 42.2%)

Observed answers on stated dates, not a ranking.

Download the one-page PDF · Dated record

By engine

ChatGPT
11 of 30

Claude
13 of 30

Perplexity
11 of 30

Google AI Overviews
7 of 29

Google AI Mode
9 of 30

By buyer question

Other vendors below have a higher observed count on that question. The full checked set remains on the record.

Buyer question	Named	Other vendors named
What is the best hotel PMS for a small independent hotel?	14 of 15	Cloudbeds (15 of 15)
What is the best PMS for a boutique hotel?	14 of 15	Cloudbeds (15 of 15)
What is the best hotel PMS for a mid size hotel group?	0 of 15	Cloudbeds (13 of 15); Stayntouch (12 of 15); RMS Cloud (7 of 15); see full record
What are the best alternatives to Opera PMS?	7 of 15	Cloudbeds (15 of 15); Stayntouch (15 of 15); RMS Cloud (10 of 15); see full record
What are the best alternatives to Cloudbeds?	15 of 15	None with a higher observed count
What are the best alternatives to Maestro PMS?	1 of 15	Cloudbeds (15 of 15); Maestro PMS (15 of 15); Stayntouch (14 of 15); see full record
Mews vs Cloudbeds, which PMS is better?	0 of 15	Cloudbeds (15 of 15); Mews (15 of 15); RMS Cloud (3 of 15)
Maestro PMS vs RoomKeyPMS, which is better for an independent hotel?	0 of 15	Maestro PMS (15 of 15); RoomKeyPMS (15 of 15); roommaster (1 of 15)
What should I look for in a hotel property management system?	0 of 15	Cloudbeds (2 of 15)
What is the best PMS for a hotel group with eight properties?	0 of 14	Cloudbeds (10 of 14); Stayntouch (10 of 14); Oracle OPERA Cloud (7 of 14); see full record

Vendor domain citations

18 of 149 valid answers, 12.1% (Wilson 95% interval 7.8% to 18.3%). littlehotelier.com

Release 2026-09, version 2026-09.1. DOI 10.5281/zenodo.22907695. Answer capture: 2026-09-22. Published 2026-09-23.

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