2026-09.1 record
The system of record a hotel uses to run reservations, front desk, housekeeping, rates, payments and guest profiles across one or more properties.
Observed answers on stated dates, not a ranking. This is not a judgment of product quality.
Capture date: 2026-09-21. The Index measures observed naming, not service quality or product merit.
Commissioned engagement: no.
| Vendor | Named | Vendor domain cited |
|---|---|---|
| Cloudbeds | 115 of 149 valid answers, 77.2% (Wilson 95% interval 69.8% to 83.2%) | 38 of 149 valid answers, 25.5% (Wilson 95% interval 19.2% to 33.1%) |
| Stayntouch | 68 of 149 valid answers, 45.6% (Wilson 95% interval 37.8% to 53.6%) | 39 of 149 valid answers, 26.2% (Wilson 95% interval 19.8% to 33.8%) |
| Little Hotelier | 51 of 149 valid answers, 34.2% (Wilson 95% interval 27.1% to 42.2%) | 18 of 149 valid answers, 12.1% (Wilson 95% interval 7.8% to 18.3%) |
| Mews | 48 of 149 valid answers, 32.2% (Wilson 95% interval 25.2% to 40.1%) | 43 of 149 valid answers, 28.9% (Wilson 95% interval 22.2% to 36.6%) |
| Maestro PMS | 43 of 149 valid answers, 28.9% (Wilson 95% interval 22.2% to 36.6%) | 12 of 149 valid answers, 8.1% (Wilson 95% interval 4.7% to 13.5%) |
| RMS Cloud | 35 of 149 valid answers, 23.5% (Wilson 95% interval 17.4% to 30.9%) | 4 of 149 valid answers, 2.7% (Wilson 95% interval 1.0% to 6.7%) |
| Hotelogix | 32 of 149 valid answers, 21.5% (Wilson 95% interval 15.6% to 28.7%) | 14 of 149 valid answers, 9.4% (Wilson 95% interval 5.7% to 15.2%) |
| RoomRaccoon | 28 of 149 valid answers, 18.8% (Wilson 95% interval 13.3% to 25.8%) | 3 of 149 valid answers, 2.0% (Wilson 95% interval 0.7% to 5.8%) |
| Oracle OPERA Cloud | 25 of 149 valid answers, 16.8% (Wilson 95% interval 11.6% to 23.6%) | 15 of 149 valid answers, 10.1% (Wilson 95% interval 6.2% to 15.9%) |
| WebRezPro | 24 of 149 valid answers, 16.1% (Wilson 95% interval 11.1% to 22.8%) | 1 of 149 valid answers, 0.7% (Wilson 95% interval 0.1% to 3.7%) |
| roommaster | 20 of 149 valid answers, 13.4% (Wilson 95% interval 8.9% to 19.8%) | 19 of 149 valid answers, 12.8% (Wilson 95% interval 8.3% to 19.1%) |
| RoomKeyPMS | 15 of 149 valid answers, 10.1% (Wilson 95% interval 6.2% to 15.9%) | 8 of 149 valid answers, 5.4% (Wilson 95% interval 2.7% to 10.2%) |
| eviivo | 11 of 149 valid answers, 7.4% (Wilson 95% interval 4.2% to 12.7%) | 8 of 149 valid answers, 5.4% (Wilson 95% interval 2.7% to 10.2%) |
| ThinkReservations | 11 of 149 valid answers, 7.4% (Wilson 95% interval 4.2% to 12.7%) | 2 of 149 valid answers, 1.3% (Wilson 95% interval 0.4% to 4.8%) |
| Yanolja Cloud Solution (eZee) | 10 of 149 valid answers, 6.7% (Wilson 95% interval 3.7% to 11.9%) | 0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%) |
| Apaleo | 6 of 149 valid answers, 4.0% (Wilson 95% interval 1.9% to 8.5%) | 0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%) |
| HotelTime Solutions | 5 of 149 valid answers, 3.4% (Wilson 95% interval 1.4% to 7.6%) | 0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%) |
| innRoad | 5 of 149 valid answers, 3.4% (Wilson 95% interval 1.4% to 7.6%) | 3 of 149 valid answers, 2.0% (Wilson 95% interval 0.7% to 5.8%) |
| ResNexus | 4 of 149 valid answers, 2.7% (Wilson 95% interval 1.0% to 6.7%) | 0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%) |
| Aven Hospitality (SynXis) | 1 of 149 valid answers, 0.7% (Wilson 95% interval 0.1% to 3.7%) | 0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%) |
| Amadeus Hospitality (iHotelier) | 0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%) | 0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%) |
| Clock PMS+ | 0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%) | 0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%) |
| Guestline | 0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%) | 0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%) |
| Planet protel | 0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%) | 0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%) |
| Visual Matrix | 0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%) | 0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%) |
Exact names and listed aliases are matched without case sensitivity at word boundaries. Plain word names require a listed qualifier nearby in the same sentence or the canonical domain among cited URLs. A vendor citation counts only when that answer also names the vendor under this rule.
Verbatim answer text is retained privately with the measurement input and import audit. No answer quotations are published here.
Release JSON · Category CSV · DOI 10.5281/zenodo.22907695
How to cite: Broadcastwell. The Absence Index, Hotel property management software, version 2026-09.1. Permanent record. CC BY 4.0 with attribution to Broadcastwell.
Observed answers on stated dates, not a ranking. This is not a judgment of product quality.
This public record reports the checked set, fixed questions and stated dates. Claim a vendor page, file a dispute or ask for a re-run, or read the dispute policy and log.