2026-09.1 record

Veterinary practice management software

The system of record a veterinary clinic uses for scheduling, medical records, billing, inventory, and client communication. Buyers call it vet practice management software or veterinary PIMS (practice information management system).

Observed answers on stated dates, not a ranking. This is not a judgment of product quality.

Capture date: 2026-09-21. The Index measures observed naming, not service quality or product merit.

Commissioned engagement: no.

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Full checked set, sorted by observed counts, not a ranking.
Vendor	Named	Vendor domain cited
ezyVet	115 of 149 valid answers, 77.2% (Wilson 95% interval 69.8% to 83.2%)	35 of 149 valid answers, 23.5% (Wilson 95% interval 17.4% to 30.9%)
IDEXX (Cornerstone, Neo)	90 of 149 valid answers, 60.4% (Wilson 95% interval 52.4% to 67.9%)	31 of 149 valid answers, 20.8% (Wilson 95% interval 15.1% to 28.0%)
Digitail	67 of 149 valid answers, 45.0% (Wilson 95% interval 37.2% to 53.0%)	0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
DaySmart Vet	57 of 149 valid answers, 38.3% (Wilson 95% interval 30.8% to 46.3%)	11 of 149 valid answers, 7.4% (Wilson 95% interval 4.2% to 12.7%)
Shepherd	56 of 149 valid answers, 37.6% (Wilson 95% interval 30.2% to 45.6%)	34 of 149 valid answers, 22.8% (Wilson 95% interval 16.8% to 30.2%)
Provet	54 of 149 valid answers, 36.2% (Wilson 95% interval 29.0% to 44.2%)	29 of 149 valid answers, 19.5% (Wilson 95% interval 13.9% to 26.6%)
Covetrus Pulse	45 of 149 valid answers, 30.2% (Wilson 95% interval 23.4% to 38.0%)	8 of 149 valid answers, 5.4% (Wilson 95% interval 2.7% to 10.2%)
AVImark	33 of 149 valid answers, 22.1% (Wilson 95% interval 16.2% to 29.5%)	1 of 149 valid answers, 0.7% (Wilson 95% interval 0.1% to 3.7%)
Vetspire	29 of 149 valid answers, 19.5% (Wilson 95% interval 13.9% to 26.6%)	3 of 149 valid answers, 2.0% (Wilson 95% interval 0.7% to 5.8%)
Instinct	25 of 149 valid answers, 16.8% (Wilson 95% interval 11.6% to 23.6%)	23 of 149 valid answers, 15.4% (Wilson 95% interval 10.5% to 22.1%)
ImproMed	11 of 149 valid answers, 7.4% (Wilson 95% interval 4.2% to 12.7%)	0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
Vetport	9 of 149 valid answers, 6.0% (Wilson 95% interval 3.2% to 11.1%)	5 of 149 valid answers, 3.4% (Wilson 95% interval 1.4% to 7.6%)
VIA	6 of 149 valid answers, 4.0% (Wilson 95% interval 1.9% to 8.5%)	3 of 149 valid answers, 2.0% (Wilson 95% interval 0.7% to 5.8%)
NaVetor	4 of 149 valid answers, 2.7% (Wilson 95% interval 1.0% to 6.7%)	0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
VetBadger	3 of 149 valid answers, 2.0% (Wilson 95% interval 0.7% to 5.8%)	0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
IntraVet	2 of 149 valid answers, 1.3% (Wilson 95% interval 0.4% to 4.8%)	0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
ClienTrax	0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)	0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
Onward Vet	0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)	0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
VetlinkPRO	0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)	0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)

Full checked set, sorted by observed counts, not a ranking.

Vendor

Named

Vendor domain cited

ezyVet

115 of 149 valid answers, 77.2% (Wilson 95% interval 69.8% to 83.2%)

35 of 149 valid answers, 23.5% (Wilson 95% interval 17.4% to 30.9%)

IDEXX (Cornerstone, Neo)

90 of 149 valid answers, 60.4% (Wilson 95% interval 52.4% to 67.9%)

31 of 149 valid answers, 20.8% (Wilson 95% interval 15.1% to 28.0%)

Digitail

67 of 149 valid answers, 45.0% (Wilson 95% interval 37.2% to 53.0%)

0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)

DaySmart Vet

57 of 149 valid answers, 38.3% (Wilson 95% interval 30.8% to 46.3%)

11 of 149 valid answers, 7.4% (Wilson 95% interval 4.2% to 12.7%)

Shepherd

56 of 149 valid answers, 37.6% (Wilson 95% interval 30.2% to 45.6%)

34 of 149 valid answers, 22.8% (Wilson 95% interval 16.8% to 30.2%)

Provet

54 of 149 valid answers, 36.2% (Wilson 95% interval 29.0% to 44.2%)

29 of 149 valid answers, 19.5% (Wilson 95% interval 13.9% to 26.6%)

Covetrus Pulse

45 of 149 valid answers, 30.2% (Wilson 95% interval 23.4% to 38.0%)

8 of 149 valid answers, 5.4% (Wilson 95% interval 2.7% to 10.2%)

AVImark

33 of 149 valid answers, 22.1% (Wilson 95% interval 16.2% to 29.5%)

1 of 149 valid answers, 0.7% (Wilson 95% interval 0.1% to 3.7%)

Vetspire

29 of 149 valid answers, 19.5% (Wilson 95% interval 13.9% to 26.6%)

3 of 149 valid answers, 2.0% (Wilson 95% interval 0.7% to 5.8%)

Instinct

25 of 149 valid answers, 16.8% (Wilson 95% interval 11.6% to 23.6%)

23 of 149 valid answers, 15.4% (Wilson 95% interval 10.5% to 22.1%)

ImproMed

11 of 149 valid answers, 7.4% (Wilson 95% interval 4.2% to 12.7%)

0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)

Vetport

9 of 149 valid answers, 6.0% (Wilson 95% interval 3.2% to 11.1%)

5 of 149 valid answers, 3.4% (Wilson 95% interval 1.4% to 7.6%)

VIA

6 of 149 valid answers, 4.0% (Wilson 95% interval 1.9% to 8.5%)

3 of 149 valid answers, 2.0% (Wilson 95% interval 0.7% to 5.8%)

NaVetor

4 of 149 valid answers, 2.7% (Wilson 95% interval 1.0% to 6.7%)

0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)

VetBadger

3 of 149 valid answers, 2.0% (Wilson 95% interval 0.7% to 5.8%)

0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)

IntraVet

2 of 149 valid answers, 1.3% (Wilson 95% interval 0.4% to 4.8%)

0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)

ClienTrax

0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)

Onward Vet

0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)

VetlinkPRO

0 of 149 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)

Release and method

Release: 2026-09, version 2026-09.1
Published: 2026-09-23
Answer capture date: 2026-09-22
Source capture dates: 2026-09-21
Engines: ChatGPT, Claude, Perplexity, Google AI Overviews, Google AI Mode
Configuration: 10 fixed target questions, 5 engines, 3 repeats. No controls were run for this category.
Method version: v1.1
Excluded answers: 1 target answers excluded; exact reasons are listed. No controls were run for this category.
Commissioned engagement: No commissioned engagement is declared for this category.

Exact names and listed aliases are matched without case sensitivity at word boundaries. Plain word names require a listed qualifier nearby in the same sentence or the canonical domain among cited URLs. A vendor citation counts only when that answer also names the vendor under this rule.

Verbatim answer text is retained privately with the measurement input and import audit. No answer quotations are published here.

Question q2, run-2: Google AI Overviews. We couldn't get valid results for this search. Please try again later.

Download and cite

Release JSON · Category CSV · DOI 10.5281/zenodo.22907695

How to cite: Broadcastwell. The Absence Index, Veterinary practice management software, version 2026-09.1. Permanent record. CC BY 4.0 with attribution to Broadcastwell.

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Observed answers on stated dates, not a ranking. This is not a judgment of product quality.