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"count": 0, "base": 15, "rate": 0, "lower": 0, "upper": 20.4 } }, { "name": "Nimble", "url": "/vendors/nimble/crm/", "named": { "count": 0, "base": 15, "rate": 0, "lower": 0, "upper": 20.4 } }, { "name": "Zoho CRM", "url": "/vendors/zoho-crm/crm/", "named": { "count": 0, "base": 15, "rate": 0, "lower": 0, "upper": 20.4 } } ], "engines": [ { "engine": "ChatGPT", "named": { "count": 0, "base": 3, "rate": 0, "lower": 0, "upper": 56.1 } }, { "engine": "Claude", "named": { "count": 0, "base": 3, "rate": 0, "lower": 0, "upper": 56.1 } }, { "engine": "Perplexity", "named": { "count": 1, "base": 3, "rate": 33.3, "lower": 6.1, "upper": 79.2 } }, { "engine": "Google AI Overviews", "named": { "count": 0, "base": 3, "rate": 0, "lower": 0, "upper": 56.1 } }, { "engine": "Google AI Mode", "named": { "count": 0, "base": 3, "rate": 0, "lower": 0, "upper": 56.1 } } ] } ], "engines": [ { "name": "ChatGPT", "named": { "count": 3, "base": 30, "rate": 10, "lower": 3.5, "upper": 25.6 } }, { "name": "Claude", "named": { "count": 6, "base": 30, "rate": 20, "lower": 9.5, "upper": 37.3 } }, { "name": "Perplexity", "named": { "count": 1, "base": 30, "rate": 3.3, "lower": 0.6, "upper": 16.7 } }, { "name": "Google AI Overviews", "named": { "count": 1, "base": 30, "rate": 3.3, "lower": 0.6, "upper": 16.7 } }, { "name": "Google AI Mode", "named": { "count": 1, "base": 30, "rate": 3.3, "lower": 0.6, "upper": 16.7 } } ], "method": { "version": "v1.1", "engines": [ "ChatGPT", "Claude", "Perplexity", "Google AI Overviews", "Google AI Mode" ], "repeats": 3, "questions_per_category": 10, "question_shapes": [ "best option", "specific workflow", "top tools", "alternative", "buyer evaluation" ], "matching_rule": "index-intake-v1.1", "control_categories": [ "crm", "construction-project-management" ], "run_configuration": "5 engines, 3 repeats, 10 fixed buyer questions, and one checked set.", "controls_run": true, "control_questions_count": 5 }, "capture_dates": [ "2026-08-28" ], "capture_date_note": "Dates of the published source captures. The separately evidenced answer capture date is in answer_captured_on.", "exclusions": [], "exclusions_note": "0 target answers excluded; exact reasons are listed. Controls were run outside the scored base.", "commissioned_engagement": false, "doi": "10.5281/zenodo.22907695", "license": "CC BY 4.0 with attribution to Broadcastwell", "citation_erratum": null, "downloads": { "release": "/data/release-2026-09.json", "csv": "/data/crm-2026-09.csv" }, "history": [], "framing": "Observed answers on stated dates, not a ranking. This is not a judgment of product quality." }