Source Map · release 2026-09

Field service management software: where the answers cite

Observed answers on stated dates, not a ranking. This is not a judgment of product quality.

Answers captured 2026-09-22. Valid answers: 150 of 150 (100.0%) target attempts. The September release's naming and citation figures are unchanged.

Citation shares count each distinct returned URL once per answer. Answer shares count a domain once per answer. A checked-vendor domain is any canonical domain or alias in this category's fixed set. Own is evaluated relative to each vendor in the downloadable rules.

Titles not fetched: 78 of 423 (18.4%) distinct cited URLs. We use the URL path where a title could not be read.

Complete source classes and fired rules · Category record

ChatGPT

Valid answers: 30 of 30 (100.0%) recorded attempts.

Source mix for ChatGPT
Source classCitations
checked vendor121 of 139 (87.1%)
review platform0 of 139 (0.0%)
community0 of 139 (0.0%)
video0 of 139 (0.0%)
reference0 of 139 (0.0%)
academic government0 of 139 (0.0%)
media0 of 139 (0.0%)
ranked list7 of 139 (5.0%)
other company11 of 139 (7.9%)
other0 of 139 (0.0%)

Checked vendors' owned sites: 121 of 139 (87.1%) citations. Other companies: 11 of 139 (7.9%). Ranked lists: 7 of 139 (5.0%).

Ten most-cited domains for ChatGPT
DomainClassCitationsAnswers
housecallpro.comchecked vendor24 of 139 (17.3%)18 of 30 (60.0%)
getjobber.comchecked vendor23 of 139 (16.5%)18 of 30 (60.0%)
servicetitan.comchecked vendor21 of 139 (15.1%)17 of 30 (56.7%)
fieldedge.comchecked vendor15 of 139 (10.8%)12 of 30 (40.0%)
microsoft.comother company9 of 139 (6.5%)3 of 30 (10.0%)
servicefusion.comchecked vendor8 of 139 (5.8%)8 of 30 (26.7%)
workiz.comchecked vendor6 of 139 (4.3%)6 of 30 (20.0%)
buildops.comchecked vendor5 of 139 (3.6%)5 of 30 (16.7%)
fieldpulse.comchecked vendor5 of 139 (3.6%)5 of 30 (16.7%)
servicetrade.comchecked vendor5 of 139 (3.6%)4 of 30 (13.3%)

Claude

Valid answers: 30 of 30 (100.0%) recorded attempts.

Source mix for Claude
Source classCitations
checked vendor67 of 295 (22.7%)
review platform17 of 295 (5.8%)
community0 of 295 (0.0%)
video0 of 295 (0.0%)
reference0 of 295 (0.0%)
academic government0 of 295 (0.0%)
media3 of 295 (1.0%)
ranked list202 of 295 (68.5%)
other company6 of 295 (2.0%)
other0 of 295 (0.0%)

Checked vendors' owned sites: 67 of 295 (22.7%) citations. Other companies: 6 of 295 (2.0%). Ranked lists: 202 of 295 (68.5%).

Ten most-cited domains for Claude
DomainClassCitationsAnswers
fieldpulse.comchecked vendor19 of 295 (6.4%)15 of 30 (50.0%)
workiz.comchecked vendor15 of 295 (5.1%)13 of 30 (43.3%)
fieldcamp.airanked list14 of 295 (4.7%)11 of 30 (36.7%)
fieldservicesoftware.ioranked list14 of 295 (4.7%)14 of 30 (46.7%)
getjobber.comchecked vendor14 of 295 (4.7%)9 of 30 (30.0%)
serviceagent.airanked list12 of 295 (4.1%)9 of 30 (30.0%)
procured.usranked list11 of 295 (3.7%)9 of 30 (30.0%)
capterra.comreview platform9 of 295 (3.1%)9 of 30 (30.0%)
myquoteiq.comranked list9 of 295 (3.1%)9 of 30 (30.0%)
workyard.comranked list9 of 295 (3.1%)9 of 30 (30.0%)

Perplexity

Valid answers: 30 of 30 (100.0%) recorded attempts.

Source mix for Perplexity
Source classCitations
checked vendor87 of 558 (15.6%)
review platform57 of 558 (10.2%)
community0 of 558 (0.0%)
video0 of 558 (0.0%)
reference0 of 558 (0.0%)
academic government0 of 558 (0.0%)
media12 of 558 (2.2%)
ranked list390 of 558 (69.9%)
other company12 of 558 (2.2%)
other0 of 558 (0.0%)

Checked vendors' owned sites: 87 of 558 (15.6%) citations. Other companies: 12 of 558 (2.2%). Ranked lists: 390 of 558 (69.9%).

Ten most-cited domains for Perplexity
DomainClassCitationsAnswers
myquoteiq.comranked list30 of 558 (5.4%)15 of 30 (50.0%)
ustechautomations.comranked list30 of 558 (5.4%)12 of 30 (40.0%)
fieldservicesoftware.ioranked list27 of 558 (4.8%)21 of 30 (70.0%)
softwareadvice.comreview platform27 of 558 (4.8%)24 of 30 (80.0%)
capterra.comreview platform18 of 558 (3.2%)18 of 30 (60.0%)
buildops.comchecked vendor15 of 558 (2.7%)9 of 30 (30.0%)
fieldcamp.airanked list15 of 558 (2.7%)12 of 30 (40.0%)
fieldpulse.comchecked vendor15 of 558 (2.7%)12 of 30 (40.0%)
getjobber.comchecked vendor15 of 558 (2.7%)15 of 30 (50.0%)
rework.comranked list15 of 558 (2.7%)15 of 30 (50.0%)

Google AI Overviews

Valid answers: 30 of 30 (100.0%) recorded attempts.

Source mix for Google AI Overviews
Source classCitations
checked vendor31 of 173 (17.9%)
review platform4 of 173 (2.3%)
community14 of 173 (8.1%)
video39 of 173 (22.5%)
reference0 of 173 (0.0%)
academic government0 of 173 (0.0%)
media0 of 173 (0.0%)
ranked list72 of 173 (41.6%)
other company13 of 173 (7.5%)
other0 of 173 (0.0%)

Checked vendors' owned sites: 31 of 173 (17.9%) citations. Other companies: 13 of 173 (7.5%). Ranked lists: 72 of 173 (41.6%).

Ten most-cited domains for Google AI Overviews
DomainClassCitationsAnswers
youtube.comvideo39 of 173 (22.5%)16 of 30 (53.3%)
fieldpulse.comchecked vendor13 of 173 (7.5%)13 of 30 (43.3%)
reddit.comcommunity13 of 173 (7.5%)10 of 30 (33.3%)
fieldservicesoftware.ioranked list11 of 173 (6.4%)11 of 30 (36.7%)
founding.devranked list8 of 173 (4.6%)8 of 30 (26.7%)
housecallpro.comchecked vendor7 of 173 (4.0%)6 of 30 (20.0%)
bdrco.comother company5 of 173 (2.9%)5 of 30 (16.7%)
fieldboss.comranked list5 of 173 (2.9%)5 of 30 (16.7%)
fieldedge.comchecked vendor4 of 173 (2.3%)4 of 30 (13.3%)
servicetitan.comchecked vendor4 of 173 (2.3%)4 of 30 (13.3%)

Google AI Mode

Valid answers: 30 of 30 (100.0%) recorded attempts.

Source mix for Google AI Mode
Source classCitations
checked vendor39 of 99 (39.4%)
review platform0 of 99 (0.0%)
community10 of 99 (10.1%)
video26 of 99 (26.3%)
reference0 of 99 (0.0%)
academic government0 of 99 (0.0%)
media0 of 99 (0.0%)
ranked list21 of 99 (21.2%)
other company3 of 99 (3.0%)
other0 of 99 (0.0%)

Checked vendors' owned sites: 39 of 99 (39.4%) citations. Other companies: 3 of 99 (3.0%). Ranked lists: 21 of 99 (21.2%).

Ten most-cited domains for Google AI Mode
DomainClassCitationsAnswers
youtube.comvideo26 of 99 (26.3%)17 of 30 (56.7%)
reddit.comcommunity10 of 99 (10.1%)8 of 30 (26.7%)
fieldpulse.comchecked vendor9 of 99 (9.1%)7 of 30 (23.3%)
fieldservicesoftware.ioranked list6 of 99 (6.1%)6 of 30 (20.0%)
housecallpro.comchecked vendor6 of 99 (6.1%)6 of 30 (20.0%)
getjobber.comchecked vendor5 of 99 (5.1%)5 of 30 (16.7%)
servicetitan.comchecked vendor5 of 99 (5.1%)3 of 30 (10.0%)
fieldedge.comchecked vendor4 of 99 (4.0%)3 of 30 (10.0%)
servicetrade.comchecked vendor3 of 99 (3.0%)3 of 30 (10.0%)
ustechautomations.comranked list3 of 99 (3.0%)3 of 30 (10.0%)

Observed answers on stated dates, not a ranking. This is not a judgment of product quality.