Source Map · release 2026-09
CRM: where the answers cite
Observed answers on stated dates, not a ranking. This is not a judgment of product quality.
Answers captured 2026-09-22. Valid answers: 150 of 150 (100.0%) target attempts. The September release's naming and citation figures are unchanged.
Citation shares count each distinct returned URL once per answer. Answer shares count a domain once per answer. A checked-vendor domain is any canonical domain or alias in this category's fixed set. Own is evaluated relative to each vendor in the downloadable rules.
Titles not fetched: 62 of 511 (12.1%) distinct cited URLs. We use the URL path where a title could not be read.
Complete source classes and fired rules · Category record
ChatGPT
Valid answers: 30 of 30 (100.0%) recorded attempts.
Source mix for ChatGPT| Source class | Citations |
|---|
| checked vendor | 122 of 143 (85.3%) |
|---|
| review platform | 0 of 143 (0.0%) |
|---|
| community | 0 of 143 (0.0%) |
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| video | 0 of 143 (0.0%) |
|---|
| reference | 0 of 143 (0.0%) |
|---|
| academic government | 0 of 143 (0.0%) |
|---|
| media | 0 of 143 (0.0%) |
|---|
| ranked list | 6 of 143 (4.2%) |
|---|
| other company | 15 of 143 (10.5%) |
|---|
| other | 0 of 143 (0.0%) |
|---|
Checked vendors' owned sites: 122 of 143 (85.3%) citations. Other companies: 15 of 143 (10.5%). Ranked lists: 6 of 143 (4.2%).
Ten most-cited domains for ChatGPT| Domain | Class | Citations | Answers |
|---|
| hubspot.com | checked vendor | 36 of 143 (25.2%) | 24 of 30 (80.0%) |
|---|
| salesforce.com | checked vendor | 31 of 143 (21.7%) | 19 of 30 (63.3%) |
|---|
| pipedrive.com | checked vendor | 19 of 143 (13.3%) | 15 of 30 (50.0%) |
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| zoho.com | checked vendor | 17 of 143 (11.9%) | 15 of 30 (50.0%) |
|---|
| microsoft.com | checked vendor | 16 of 143 (11.2%) | 12 of 30 (40.0%) |
|---|
| attio.com | ranked list | 4 of 143 (2.8%) | 4 of 30 (13.3%) |
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| airtable.com | other company | 3 of 143 (2.1%) | 3 of 30 (10.0%) |
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| close.com | checked vendor | 3 of 143 (2.1%) | 3 of 30 (10.0%) |
|---|
| notion.com | other company | 3 of 143 (2.1%) | 3 of 30 (10.0%) |
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| streak.com | other company | 3 of 143 (2.1%) | 3 of 30 (10.0%) |
|---|
Claude
Valid answers: 30 of 30 (100.0%) recorded attempts.
Source mix for Claude| Source class | Citations |
|---|
| checked vendor | 13 of 268 (4.9%) |
|---|
| review platform | 0 of 268 (0.0%) |
|---|
| community | 0 of 268 (0.0%) |
|---|
| video | 0 of 268 (0.0%) |
|---|
| reference | 0 of 268 (0.0%) |
|---|
| academic government | 0 of 268 (0.0%) |
|---|
| media | 0 of 268 (0.0%) |
|---|
| ranked list | 208 of 268 (77.6%) |
|---|
| other company | 47 of 268 (17.5%) |
|---|
| other | 0 of 268 (0.0%) |
|---|
Checked vendors' owned sites: 13 of 268 (4.9%) citations. Other companies: 47 of 268 (17.5%). Ranked lists: 208 of 268 (77.6%).
Perplexity
Valid answers: 30 of 30 (100.0%) recorded attempts.
Source mix for Perplexity| Source class | Citations |
|---|
| checked vendor | 27 of 654 (4.1%) |
|---|
| review platform | 18 of 654 (2.8%) |
|---|
| community | 3 of 654 (0.5%) |
|---|
| video | 0 of 654 (0.0%) |
|---|
| reference | 0 of 654 (0.0%) |
|---|
| academic government | 0 of 654 (0.0%) |
|---|
| media | 21 of 654 (3.2%) |
|---|
| ranked list | 438 of 654 (67.0%) |
|---|
| other company | 135 of 654 (20.6%) |
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| other | 12 of 654 (1.8%) |
|---|
Checked vendors' owned sites: 27 of 654 (4.1%) citations. Other companies: 135 of 654 (20.6%). Ranked lists: 438 of 654 (67.0%).
Ten most-cited domains for Perplexity| Domain | Class | Citations | Answers |
|---|
| techrepublic.com | ranked list | 33 of 654 (5.0%) | 9 of 30 (30.0%) |
|---|
| rework.com | ranked list | 24 of 654 (3.7%) | 12 of 30 (40.0%) |
|---|
| monday.com | ranked list | 21 of 654 (3.2%) | 12 of 30 (40.0%) |
|---|
| salesflare.com | ranked list | 15 of 654 (2.3%) | 9 of 30 (30.0%) |
|---|
| zoominfo.com | ranked list | 15 of 654 (2.3%) | 12 of 30 (40.0%) |
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| nutshell.com | ranked list | 12 of 654 (1.8%) | 12 of 30 (40.0%) |
|---|
| rox.com | ranked list | 12 of 654 (1.8%) | 9 of 30 (30.0%) |
|---|
| saascrmreview.com | ranked list | 12 of 654 (1.8%) | 12 of 30 (40.0%) |
|---|
| superoffice.com | ranked list | 12 of 654 (1.8%) | 9 of 30 (30.0%) |
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| default.com | ranked list | 9 of 654 (1.4%) | 9 of 30 (30.0%) |
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Google AI Overviews
Valid answers: 30 of 30 (100.0%) recorded attempts.
Source mix for Google AI Overviews| Source class | Citations |
|---|
| checked vendor | 37 of 215 (17.2%) |
|---|
| review platform | 6 of 215 (2.8%) |
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| community | 10 of 215 (4.7%) |
|---|
| video | 36 of 215 (16.7%) |
|---|
| reference | 0 of 215 (0.0%) |
|---|
| academic government | 0 of 215 (0.0%) |
|---|
| media | 3 of 215 (1.4%) |
|---|
| ranked list | 96 of 215 (44.7%) |
|---|
| other company | 26 of 215 (12.1%) |
|---|
| other | 1 of 215 (0.5%) |
|---|
Checked vendors' owned sites: 37 of 215 (17.2%) citations. Other companies: 26 of 215 (12.1%). Ranked lists: 96 of 215 (44.7%).
Ten most-cited domains for Google AI Overviews| Domain | Class | Citations | Answers |
|---|
| youtube.com | video | 36 of 215 (16.7%) | 16 of 30 (53.3%) |
|---|
| salesforce.com | checked vendor | 13 of 215 (6.0%) | 11 of 30 (36.7%) |
|---|
| monday.com | ranked list | 8 of 215 (3.7%) | 7 of 30 (23.3%) |
|---|
| pipedrive.com | checked vendor | 8 of 215 (3.7%) | 8 of 30 (26.7%) |
|---|
| pipelinecrm.com | ranked list | 8 of 215 (3.7%) | 8 of 30 (26.7%) |
|---|
| reddit.com | community | 7 of 215 (3.3%) | 6 of 30 (20.0%) |
|---|
| hubspot.com | checked vendor | 6 of 215 (2.8%) | 6 of 30 (20.0%) |
|---|
| nutshell.com | ranked list | 5 of 215 (2.3%) | 5 of 30 (16.7%) |
|---|
| salesgenie.com | ranked list | 5 of 215 (2.3%) | 5 of 30 (16.7%) |
|---|
| zoho.com | checked vendor | 5 of 215 (2.3%) | 5 of 30 (16.7%) |
|---|
Google AI Mode
Valid answers: 30 of 30 (100.0%) recorded attempts.
Source mix for Google AI Mode| Source class | Citations |
|---|
| checked vendor | 13 of 100 (13.0%) |
|---|
| review platform | 1 of 100 (1.0%) |
|---|
| community | 11 of 100 (11.0%) |
|---|
| video | 26 of 100 (26.0%) |
|---|
| reference | 0 of 100 (0.0%) |
|---|
| academic government | 0 of 100 (0.0%) |
|---|
| media | 1 of 100 (1.0%) |
|---|
| ranked list | 42 of 100 (42.0%) |
|---|
| other company | 6 of 100 (6.0%) |
|---|
| other | 0 of 100 (0.0%) |
|---|
Checked vendors' owned sites: 13 of 100 (13.0%) citations. Other companies: 6 of 100 (6.0%). Ranked lists: 42 of 100 (42.0%).
Observed answers on stated dates, not a ranking. This is not a judgment of product quality.